Sewing Machine Repair & Service

Certified Janome Dealer & Repair Shop

Keep your machine running smoothly and stitching beautifully! We provide professional service and repair for:

✔ All domestic sewing machines
✔ Single needle embroidery machines

Please Note:
✘ We do not service longarm machines
✘ We do not service multi-needle embroidery machines
✘ We do not offer house call repairs

Janome Warranty Repair

We are proud to provide warranty repair for Janome machines purchased from our shop.

If your Janome machine needs warranty service, simply bring it in during normal business hours.

What to Bring With Your Machine

To properly test and service your machine, please bring:

  • Spool of thread

  • Full wound bobbin

  • New needle

  • Foot and plate that allow for zig-zag stitching

  • Power cord

  • Foot control pedal

Having these items ensures we can fully test your machine and avoid delays.

Drop-Off Information

  • Machines may be dropped off anytime during our regular business hours.

  • A $50 deposit is required at drop-off for all service and repair machines.

  • This deposit will be applied to your final balance.

Repair-Only Machines

If you are bringing your machine in for repair only (no regular service requested):

  • A $50 non-refundable bench fee is required.

  • This fee covers the technician’s time to diagnose the issue.

  • The bench fee applies even if you decide not to proceed with the repair.

If you approve the repair, the bench fee will be applied toward the final repair cost.

Turnaround Time

Regular Service:
Estimated turnaround is 1–2 weeks, depending on how many machines are currently in the queue.

Repairs:
If a repair is needed, we will contact you with:

  • A description of the issue

  • An estimate for repair costs

Repair turnaround times vary depending on:

  • Parts availability

  • Complexity of the repair

No repair work will be completed without your approval.

Questions?

If you're unsure whether your machine qualifies for service, feel free to contact us before bringing it in. We're happy to help!